One of the most important aspects of Magento support is technical maintenance. An eCommerce shop operates 24/7, and even minor issues can lead to lost sales and damaged customer trust. Magento support teams monitor store performance, server health, and system logs to detect and resolve problems before they escalate. This proactive approach helps prevent downtime, checkout failures, and broken functionalities. Regular maintenance also includes cleaning databases, optimizing code, and ensuring compatibility between themes, extensions, and core Magento files.
